Based on public reviews and response behavior.
1,252 reviews over 4,653 days (about 8.2 per month). Busiest month: 13% of reviews. Languages: en 98%, unknown 2%, es 0%.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026
Score
68.0
Industry average 66.2
1.8 above average
Rating
3.80
Industry average 4.37
0.57 below average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 32% negative
Covering September 2026 — 88 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 36% negative and 1% neutral.
Share of theme mentions
Themes from the 1,252 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,252 ranked companies in Healthcare & Medical (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.159 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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