Medichecks

Healthcare & Medical • United Kingdomwww.medichecks.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

62/100

−40.6 vs. last month4.11 ★ average rating · 601 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#161of 615

Top 26% · Upper Half

#1 (best)#615 (worst)

#159Peer

#160Peer

#161This company

#162Peer

#163Peer

Overall Customer Sentiment

Above Average

72% of reviews positive, 27% negative

72%

positive

Positive72%
Neutral1%
Negative27%

Sentiment Balance

Covering December 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 71% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

21.8%

Loyalty

13.1%

Response Speed

12.6%

Product Quality

10.4%

Problem Resolution

9.0%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 7.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100

45/100

signal score

•Built from a negative-review share of 27.0% across this company's analyzed reviews.
•9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

73.4%

4★

4.0%

3★

1.3%

2★

2.5%

1★

18.8%

Based on 601 analyzed reviews. Sentiment is holding steady: 83.0% of reviews in the last three months were positive, compared with 79.2% in the three months before that.

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