Net32

Healthcare & Medical • United Statesnet32.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

−35.6 vs. last month4.61 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#526of 615

Top 86% · Bottom Tier

#1 (best)#615 (worst)

#524Peer

#525Peer

#526This company

#527Peer

#528Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 33% negative

66%

positive

Positive66%
Neutral1%
Negative33%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.2%

Response Speed

15.0%

Pricing

14.2%

Product Quality

14.0%

Onboarding

9.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 2.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100

43/100

signal score

•Built from a negative-review share of 41.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

84.3%

4★

5.5%

3★

2.7%

2★

2.2%

1★

5.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 90.0% of reviews in the last three months were positive, compared with 94.5% in the three months before that.

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