Customereye

DiscountFilters

Construction & Industrial • United Statesdiscountfilters.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
−9.8 vs. last month4.37 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#126of 404
Top 31% · Upper Half
#1 (best)#404 (worst)
#124Peer
#125Peer
#126This company
#127Peer
#128Peer

Overall Customer Sentiment

Above Average

64% of reviews positive, 33% negative

64%
positive
  • Positive64%
  • Neutral4%
  • Negative33%

Sentiment Balance

Covering August 2024 — 34 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 35% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.8%
Product Quality
15.5%
Pricing
12.7%
Response Speed
12.5%
Customer Support
10.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 4.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100
32/100
signal score
  • Built from a negative-review share of 26.0% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
77.3%
4
5.2%
3
4.7%
2
2.8%
1
10.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 87.2% of reviews in the last three months were positive, compared with 87.4% in the three months before that.

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