Customereye

Digital Ms Deals

Software & Web Services • United Kingdomdigitalmsdeals.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

185 reviews over 140 days (about 40 per month). Busiest month: 33% of reviews. Languages: it 54%, en 27%, es 16%.

Overall Score

34/100
Short observation window (140 days)
+8.1 vs. last month4.79 ★ average rating · 185 reviews
34/100 from 185 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026

Score

34.1

Industry average 60.8

26.7 below average

Rating

4.79

Industry average 4.09

0.70 above average

Reply rate

—

Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2101of 2242 ranked in Software & Web Services
Top 94% · Bottom Tierup 82 from last month
#1 (best)#2242 (worst)
#2099Peer
#2100Peer
#2101This company
#2102Peer
#2103Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

32% of reviews positive, 67% negative

32%
positive
  • Positive32%
  • Neutral1%
  • Negative67%

Sentiment Balance

Covering August 2026 — 25 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 64% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Reviews are mostly in Italian

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Problem Resolution
Hidden
Response Speed
Hidden
Value For Money
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Software & Web Services