Customereye

GOV UK

Software & Web Servicesdvlaregistrations.direct.gov.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,274 days (about 2.4 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

34/100
1.52 ★ average rating · 100 reviews
34/100 from 100 reviews over 17 months, moderate confidence.

Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026

Score

34.2

Industry average 60.8

26.6 below average

Rating

1.52

Industry average 4.09

2.57 below average

Reply rate

—

Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2100of 2242 ranked in Software & Web Services
Top 94% · Bottom Tier
#1 (best)#2242 (worst)
#2098Peer
#2099Peer
#2100This company
#2101Peer
#2102Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

21% of reviews positive, 74% negative

21%
positive
  • Positive21%
  • Neutral5%
  • Negative74%

Sentiment Balance

Covering July 2025 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 67% negative and 33% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Communication
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Software & Web Services