Based on public reviews and response behavior.
200 reviews over 327 days (about 19 per month). Busiest month: 15% of reviews. Languages: en 84%, de 5%, fr 5%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
48.3
Industry average 60.8
12.5 below average
Rating
4.21
Industry average 4.09
0.12 above average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 41% negative
Covering October 2026 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 9% negative and 9% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 48.3 sits in the bottom quarter of about 2,200 ranked Software & Web Services companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
"Response Speed" is the strongest recurring theme in the reviews: 85 mentions with a sentiment score of 70.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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