Customereye

Daily Burn

Sports & Fitness • New York, NYdailyburn.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

48/100
+27.3 vs. last month3.77 ★ average rating · 1,194 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#145of 174
Top 83% · Bottom Tier
#1 (best)#174 (worst)
#143Peer
#144Peer
#145This company
#146Peer
#147Peer

Overall Customer Sentiment

Below Average

71% of reviews positive, 28% negative

71%
positive
  • Positive71%
  • Neutral2%
  • Negative28%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,117 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.0%
Pricing
17.5%
Loyalty
15.7%
Customer Support
10.8%
Problem Resolution
9.7%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 8.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100
38/100
signal score
  • Built from a negative-review share of 27.5% across this company's analyzed reviews.
  • 17 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating
5
57.1%
4
13.1%
3
3.0%
2
3.7%
1
23.1%

Based on 1,194 analyzed reviews. Sentiment is improving: 93.8% of reviews in the last three months were positive, compared with 71.4% in the three months before that.

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