Nflshop

Sports & Fitness • United Stateswww.nflshop.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

41/100

−25.5 vs. last month1.71 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#164of 174

Top 94% · Bottom Tier

#1 (best)#174 (worst)

#162Peer

#163Peer

#164This company

#165Peer

#166Peer

Overall Customer Sentiment

Below Average

31% of reviews positive, 67% negative

31%

positive

Positive31%
Neutral2%
Negative67%

Sentiment Balance

Covering October 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 587 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.3%

Customer Support

16.0%

Communication

13.9%

Loyalty

13.3%

Pricing

9.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 21.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH84/100

84/100

signal score

•Built from a negative-review share of 63.7% across this company's analyzed reviews.
•25 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.7avg rating

5★

13.8%

4★

2.3%

3★

2.2%

2★

3.8%

1★

77.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 10.5% of reviews in the last three months were positive, compared with 12.5% in the three months before that.

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