Based on public reviews and response behavior.
176 reviews over 340 days (about 16 per month). Busiest month: 14% of reviews. Languages: en 93%, es 3%, unknown 3%.
Sports & Fitness average: score 64.0, rating 4.34 stars, reply rate 32.8%, over 1,092 ranked companies · benchmark 30 Oct 2026
Score
41.2
Industry average 64.0
22.8 below average
Rating
3.70
Industry average 4.34
0.64 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 38% negative
Covering August 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 176 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,092 ranked companies in Sports & Fitness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.395 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.329). Review the worst months in the trend data to identify specific operational or product issues.
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