Based on public reviews and response behavior.
600 reviews over 45 days (about 406 per month). Busiest month: 68% of reviews — one month dominates this sample.
Food & Beverage average: score 62.0, rating 4.24 stars, reply rate 33.3%, over 2,792 ranked companies · benchmark 12 Oct 2026
Score
55.1
Industry average 62.0
6.9 below average
Rating
4.74
Industry average 4.24
0.50 above average
Reply rate
—
Industry average 33.3%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 10% negative
Covering November 2024 — 192 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 8% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,792 ranked companies in Food & Beverage (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.124). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 97% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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