Choc on Choc

Food & Beverage • United Kingdomchoconchoc.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

70/100

−10.0 vs. last month4.74 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#45of 551

Top 8% · Top Tier

#1 (best)#551 (worst)

#43Peer

#44Peer

#45This company

#46Peer

#47Peer

Overall Customer Sentiment

Category Leader

88% of reviews positive, 11% negative

88%

positive

Positive88%
Neutral1%
Negative11%

Sentiment Balance

Covering November 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

33.6%

Product Quality

18.3%

Response Speed

15.2%

Loyalty

9.6%

Customer Support

9.3%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100

34/100

signal score

•Built from a negative-review share of 18.7% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

89.5%

4★

3.5%

3★

2.3%

2★

0.7%

1★

4.0%

Based on 600 analyzed reviews. Sentiment is slipping: 85.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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