Customereye

MONROW FARMS

Food & Beverage • United Statesmonrowfarms.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
4.68 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#27of 551
Top 5% · Top Tier
#1 (best)#551 (worst)
#25Peer
#26Peer
#27This company
#28Peer
#29Peer

Overall Customer Sentiment

Category Leader

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering August 2021 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2021.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.4%
Delivery Shipping
19.4%
Loyalty
13.4%
Customer Support
13.3%
Response Speed
12.0%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100
37/100
signal score
  • Built from a negative-review share of 22.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
83.7%
4
7.8%
3
4.3%
2
1.2%
1
3.0%

Based on 600 analyzed reviews. Sentiment is slipping: 90.0% of reviews in the last three months were positive, compared with 95.8% in the three months before that.

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