Based on public reviews and response behavior.
100 reviews over 1,425 days (about 2.1 per month). Busiest month: 13% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 63.3, rating 4.23 stars, reply rate 36.0%, over 1,132 ranked companies · benchmark 23 Oct 2026
Score
51.9
Industry average 63.3
11.4 below average
Rating
4.67
Industry average 4.23
0.44 above average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering May 2023 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,132 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 51.9 sits in the bottom quarter of about 1,100 ranked Pet Products & Supplies companies (25th percentile: 55, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 6% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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