Based on public reviews and response behavior.
71 reviews over 2,462 days (about 0.9 per month). Busiest month: 24% of reviews. Languages: en 97%, de 1%, nl 1%.
Pet Products & Supplies average: score 63.3, rating 4.23 stars, reply rate 36.0%, over 1,132 ranked companies · benchmark 23 Oct 2026
Score
51.8
Industry average 63.3
11.5 below average
Rating
3.52
Industry average 4.23
0.71 below average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 35% negative
Covering September 2026 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 12% negative and 6% neutral.
Share of theme mentions
Themes extracted from 71 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,132 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.186 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.884). Review the worst months in the trend data to identify specific operational or product issues.
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