Coilcraft

Professional Services • United Statescoilcraft.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

46/100

−11.1 vs. last month4.69 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#438of 517

Top 85% · Bottom Tier

#1 (best)#517 (worst)

#436Peer

#437Peer

#438This company

#439Peer

#440Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 30% negative

68%

positive

Positive68%
Neutral3%
Negative30%

Sentiment Balance

Covering December 2023 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 575 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

27.4%

Response Speed

17.7%

Product Quality

14.6%

Onboarding

10.8%

Customer Support

10.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100

42/100

signal score

•Built from a negative-review share of 40.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

84.5%

4★

8.0%

3★

2.3%

2★

2.0%

1★

3.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 90.0% of reviews in the last three months were positive, compared with 90.6% in the three months before that.

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