Based on public reviews and response behavior.
100 reviews over 293 days (about 10 per month). Busiest month: 67% of reviews — one month dominates this sample. Languages: en 88%, unknown 7%, ru 2%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
55.2
Industry average 60.8
5.6 below average
Rating
3.98
Industry average 4.09
0.11 below average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 24% negative
Covering July 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -1.428). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 48 mentions with a sentiment score of 80.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
