Wondershare PDFelement

Software & Web Services • Canadapdf.wondershare.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

−16.6 vs. last month3.85 ★ average rating · 1,160 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#135of 363

Top 37% · Upper Half

#1 (best)#363 (worst)

#133Peer

#134Peer

#135This company

#136Peer

#137Peer

Overall Customer Sentiment

Above Average

55% of reviews positive, 43% negative

55%

positive

Positive55%
Neutral1%
Negative43%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,159 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

21.1%

Product Quality

18.5%

Pricing

13.8%

Customer Support

11.9%

Response Speed

10.7%

Most feedback concerns Onboarding.

The most common complaint theme is Pricing, making up 13.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH59/100

59/100

signal score

•Built from a negative-review share of 43.2% across this company's analyzed reviews.
•8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

60.4%

4★

9.0%

3★

6.6%

2★

2.9%

1★

21.0%

Based on 1,160 analyzed reviews. Sentiment is holding steady: 76.5% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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