Customereye

StudentDiscounts

Software & Web Services • Oremstudentdiscounts.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
−13.7 vs. last month4.84 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#208of 363
Top 57% · Mid Pack
#1 (best)#363 (worst)
#206Peer
#207Peer
#208This company
#209Peer
#210Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 19% negative

77%
positive
  • Positive77%
  • Neutral4%
  • Negative19%

Sentiment Balance

Covering September 2024 — 26 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 27% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
18.0%
Onboarding
17.9%
Product Quality
12.6%
Response Speed
12.5%
Pricing
10.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 30.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.7%
4
8.3%
3
0.3%
2
0.0%
1
1.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.8% of reviews in the last three months were positive, compared with 96.7% in the three months before that.

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