Cheapticketsdeal

Flight & Hotel Booking • United Statescheapticketsdeal.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

72/100

+3.7 vs. last month4.82 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Flight & Hotel Booking companies

#18of 225

Top 8% · Top Tier

#1 (best)#225 (worst)

#16Peer

#17Peer

#18This company

#19Peer

#20Peer

Overall Customer Sentiment

Category Leader

92% of reviews positive, 8% negative

92%

positive

Positive92%
Neutral1%
Negative8%

Sentiment Balance

Covering October 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

29.5%

Product Quality

15.8%

Pricing

13.6%

Loyalty

10.3%

Response Speed

9.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100

19/100

signal score

•Built from a negative-review share of 18.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.5%

4★

6.2%

3★

0.8%

2★

0.2%

1★

2.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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