Based on public reviews and response behavior.
525 reviews over 2,876 days (about 5.6 per month). Busiest month: 9% of reviews.
Flight & Hotel Booking average: score 66.3, rating 4.28 stars, reply rate 42.1%, over 1,794 ranked companies · benchmark 14 Oct 2026
Score
58.5
Industry average 66.3
7.8 below average
Rating
4.83
Industry average 4.28
0.55 above average
Reply rate
—
Industry average 42.1%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 8% negative
Covering October 2024 — 24 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Share of theme mentions
Themes extracted from 525 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,794 ranked companies in Flight & Hotel Booking (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Product Quality" is the strongest recurring theme in the reviews: 321 mentions with a sentiment score of 93.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.83 stars is 0.5 above the Flight & Hotel Booking average of 4.3. Show the rating where prospects decide: product pages, checkout, e-mail footers.
