Based on public reviews and response behavior.
100 reviews over 1,270 days (about 2.4 per month). Busiest month: 8% of reviews. Languages: en 77%, it 6%, de 5%.
Software & Web Services average: score 59.8, rating 4.00 stars, reply rate 35.3%, over 2,465 ranked companies · benchmark 3 Nov 2026
Score
33.4
Industry average 59.8
26.4 below average
Rating
2.58
Industry average 4.00
1.42 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
47% of reviews positive, 53% negative
Covering February 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,465 ranked companies in Software & Web Services (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.494 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.848). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
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