Based on public reviews and response behavior.
200 reviews over 132 days (about 46 per month). Busiest month: 35% of reviews. Languages: en 100%, fr 1%.
Software & Web Services average: score 59.8, rating 4.00 stars, reply rate 35.3%, over 2,465 ranked companies · benchmark 3 Nov 2026
Score
34.1
Industry average 59.8
25.7 below average
Rating
1.12
Industry average 4.00
2.88 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
13% of reviews positive, 86% negative
Covering October 2026 — 46 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 11% of reviews in this period, with 87% negative and 2% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,465 ranked companies in Software & Web Services (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.685 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.344). Review the worst months in the trend data to identify specific operational or product issues.
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