Based on public reviews and response behavior.
200 reviews over 2,328 days (about 2.6 per month). Busiest month: 50% of reviews. Languages: en 95%, unknown 5%, es 1%.
Pharmacy & Online Medicine average: score 58.9, rating 4.13 stars, reply rate 36.1%, over 740 ranked companies · benchmark 23 Oct 2026
Score
46.4
Industry average 58.9
12.5 below average
Rating
3.99
Industry average 4.13
0.14 below average
Reply rate
—
Industry average 36.1%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 30% negative
Covering April 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 67% negative and 33% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 740 ranked companies in Pharmacy & Online Medicine (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.192 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.369). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
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