LetsGetChecked

Pharmacy & Online Medicine • USwww.letsgetchecked.com

Review data last updated July 2, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

73/100

−80.0 vs. last month4.14 ★ average rating · 873 reviews

Competitive Performance Rank

Among fully-analyzed Pharmacy & Online Medicine companies

#3of 189

Top 2% · Top Tier

#1 (best)#189 (worst)

#1Peer

#2Peer

#3This company

#4Peer

#5Peer

Overall Customer Sentiment

Category Leader

63% of reviews positive, 34% negative

63%

positive

Positive63%
Neutral3%
Negative34%

Sentiment Balance

Covering December 2025 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 824 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2025.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

20.8%

Onboarding

17.9%

Customer Support

14.6%

Loyalty

11.8%

Product Quality

9.7%

Most feedback concerns Response Speed.

The most common complaint theme is Communication, making up 6.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100

55/100

signal score

•Built from a negative-review share of 34.1% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

72.1%

4★

5.5%

3★

2.9%

2★

3.1%

1★

16.5%

Based on 873 analyzed reviews. Sentiment is slipping: 20.0% of reviews in the last three months were positive, compared with 55.6% in the three months before that.

Unlock full insights