Based on public reviews and response behavior.
200 reviews over 23 days (about 265 per month). Busiest month: 84% of reviews — one month dominates this sample. Languages: en 100%.
Automotive & Mobility average: score 62.0, rating 4.26 stars, reply rate 41.3%, over 1,573 ranked companies · benchmark 6 Oct 2026
Score
69.4
Industry average 62.0
7.4 above average
Rating
3.90
Industry average 4.26
0.36 below average
Reply rate
—
Industry average 41.3%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering September 2026 — 168 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 22% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,573 ranked companies in Automotive & Mobility (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.283 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 99% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
