BYLT Basics

General Retail & Marketplaces • United Statesbyltbasics.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

+12.4 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#110of 359

Top 31% · Upper Half

#1 (best)#359 (worst)

#108Peer

#109Peer

#110This company

#111Peer

#112Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 10% negative

88%

positive

Positive88%
Neutral2%
Negative10%

Sentiment Balance

Covering October 2024 — 42 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

24.2%

Product Quality

18.3%

Loyalty

12.7%

Response Speed

10.8%

Problem Resolution

10.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 19.7% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

93.8%

4★

1.3%

3★

0.7%

2★

0.5%

1★

3.7%

Based on 600 analyzed reviews. Sentiment is slipping: 91.3% of reviews in the last three months were positive, compared with 98.3% in the three months before that.

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