Customereye

Buttermilk Confections

Food & Beveragebuttermilk.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 464 days (about 6.6 per month). Busiest month: 93% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

60/100
Short observation window (464 days)
4.75 ★ average rating · 100 reviews
60/100 from 100 reviews over 1 months, moderate confidence. trend not shown: window under six months. one month holds 93% of the reviews.

Food & Beverage average: score 61.9, rating 4.26 stars, reply rate 33.5%, over 2,531 ranked companies · benchmark 11 Oct 2026

Score

60.3

Industry average 61.9

1.6 below average

Rating

4.75

Industry average 4.26

0.49 above average

Reply rate

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Industry average 33.5%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1333of 2531 ranked in Food & Beverage
Top 53% · Mid Pack
#1 (best)#2531 (worst)
#1331Peer
#1332Peer
#1333This company
#1334Peer
#1335Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering October 2024 — 93 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 98% of reviews in this period, with 2% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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