Customereye

BT Business

Mobile & Telecombusiness.bt.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 5 days (about 609 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 90%, unknown 10%.

Overall Score

55/100
Short observation window (5 days)
3.85 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed Mobile & Telecom companies

#45of 150
Top 30% · Upper Half
#1 (best)#150 (worst)
#43Peer
#44Peer
#45This company
#46Peer
#47Peer

4 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

55% of reviews positive, 45% negative

55%
positive
  • Positive55%
  • Neutral0%
  • Negative45%

Sentiment Balance

Covering August 2026 — 100 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 45% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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