Customereye

PinZoo

Mobile & Telecom • United Statespinzoo.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,303 days (about 2.3 per month). Busiest month: 21% of reviews. Languages: en 100%.

Overall Score

55/100
4.20 ★ average rating · 100 reviews
55/100 from 100 reviews over 8 months, moderate confidence.

Mobile & Telecom average: score 53.2, rating 3.63 stars, reply rate 35.2%, over 401 ranked companies · benchmark 7 Oct 2026

Score

54.7

Industry average 53.2

1.5 above average

Rating

4.20

Industry average 3.63

0.57 above average

Reply rate

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Industry average 35.2%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#196of 401 ranked in Mobile & Telecom
Top 49% · Upper Half
#1 (best)#401 (worst)
#194Peer
#195Peer
#196This company
#197Peer
#198Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

54% of reviews positive, 40% negative

54%
positive
  • Positive54%
  • Neutral6%
  • Negative40%

Sentiment Balance

Covering October 2023 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 0% negative and 33% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Response Speed
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Onboarding
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Loyalty
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Customer Support
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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