LlamaRepublicaDominicana

Mobile & Telecom • United Statesllamarepublicadominicana.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

43/100

4.66 ★ average rating · 300 reviews

Competitive Performance Rank

Among fully-analyzed Mobile & Telecom companies

#81of 114

Top 71% · Mid Pack

#1 (best)#114 (worst)

#79Peer

#80Peer

#81This company

#82Peer

#83Peer

Overall Customer Sentiment

Mid Pack

53% of reviews positive, 45% negative

53%

positive

Positive53%
Neutral2%
Negative45%

Sentiment Balance

Covering January 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 233 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.8%

Pricing

15.2%

Product Quality

12.3%

Response Speed

12.3%

Onboarding

11.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH60/100

60/100

signal score

•Built from a negative-review share of 45.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

82.0%

4★

10.3%

3★

2.7%

2★

1.7%

1★

3.3%

Based on 300 analyzed reviews. Sentiment is slipping: 85.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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