Based on public reviews and response behavior.
100 reviews over 610 days (about 5 per month). Busiest month: 41% of reviews. Languages: en 100%.
Mobile & Telecom average: score 55.0, rating 3.59 stars, reply rate 35.2%, over 428 ranked companies · benchmark 30 Oct 2026
Score
60.2
Industry average 55.0
5.2 above average
Rating
3.90
Industry average 3.59
0.31 above average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering May 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 428 ranked companies in Mobile & Telecom (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.219 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Customer Support" is the strongest recurring theme in the reviews: 56 mentions with a sentiment score of 82.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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