Based on public reviews and response behavior.
200 reviews over 74 days (about 82 per month). Busiest month: 38% of reviews. Languages: en 100%.
Mobile & Telecom average: score 53.2, rating 3.63 stars, reply rate 35.2%, over 401 ranked companies · benchmark 7 Oct 2026
Score
59.9
Industry average 53.2
6.7 above average
Rating
4.89
Industry average 3.63
1.26 above average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
96% of reviews positive, 5% negative
Covering September 2026 — 66 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 3% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 401 ranked companies in Mobile & Telecom (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 125 mentions with a sentiment score of 91.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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