Customereye

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Mobile & Telecomhosted.co.uk

Review data last updated .

Based on public reviews and response behavior.

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184 reviews over 386 days (about 15 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

60/100
−40.0 vs. last month3.58 ★ average rating · 184 reviews
60/100 from 184 reviews over 11 months, moderate confidence.

Mobile & Telecom average: score 53.5, rating 3.65 stars, reply rate 35.9%, over 382 ranked companies · benchmark 6 Oct 2026

Score

59.5

Industry average 53.5

6.0 above average

Rating

3.58

Industry average 3.65

0.07 below average

Reply rate

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Industry average 35.9%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#147of 382 ranked in Mobile & Telecom
Top 38% · Upper Half
#1 (best)#382 (worst)
#145Peer
#146Peer
#147This company
#148Peer
#149Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

64% of reviews positive, 35% negative

64%
positive
  • Positive64%
  • Neutral1%
  • Negative35%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Communication
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Problem Resolution
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Product Quality
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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