Customereye

Likewize Repair UK

Mobile & Telecom • United Kingdomwww.wefix.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

66/100
+4.8 vs. last month4.36 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Mobile & Telecom companies

#4of 114
Top 4% · Top Tier
#1 (best)#114 (worst)
#2Peer
#3Peer
#4This company
#5Peer
#6Peer

Overall Customer Sentiment

Category Leader

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering November 2024 — 29 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
22.7%
Communication
17.8%
Product Quality
13.6%
Loyalty
11.3%
Problem Resolution
11.0%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 3.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100
37/100
signal score
  • Built from a negative-review share of 23.0% across this company's analyzed reviews.
  • 7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
82.3%
4
1.8%
3
0.0%
2
0.7%
1
15.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 86.7% of reviews in the last three months were positive, compared with 84.8% in the three months before that.

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