Customereye

Hercules Bulk Ropes

Home & Living • United Statesbulkropes.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
+14.3 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#468of 675
Top 69% · Mid Pack
#1 (best)#675 (worst)
#466Peer
#467Peer
#468This company
#469Peer
#470Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 22% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.8%
Product Quality
20.2%
Response Speed
18.8%
Customer Support
10.9%
Pricing
7.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH50/100
50/100
signal score
  • Built from a negative-review share of 34.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
92.5%
4
3.0%
3
1.5%
2
1.3%
1
1.7%

Based on 600 analyzed reviews. Sentiment is slipping: 92.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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