Based on public reviews and response behavior.
600 reviews over 1,115 days (about 16 per month). Busiest month: 25% of reviews.
Automotive & Mobility average: score 61.2, rating 4.22 stars, reply rate 40.6%, over 1,412 ranked companies · benchmark 4 Oct 2026
Score
51.5
Industry average 61.2
9.7 below average
Rating
4.46
Industry average 4.22
0.24 above average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 20% negative
Covering July 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,412 ranked companies in Automotive & Mobility (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.216 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.955). Review the worst months in the trend data to identify specific operational or product issues.
