Customereye

Autotrader

Automotive & Mobilitywww.autotrader.com

Review data last updated .

Based on public reviews and response behavior.

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601 reviews over 253 days (about 72 per month). Busiest month: 36% of reviews. Languages: en 100%, unknown 0%.

Overall Score

28/100
+13.7 vs. last month2.34 ★ average rating · 601 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#548of 570
Top 96% · Bottom Tier
#1 (best)#570 (worst)
#546Peer
#547Peer
#548This company
#549Peer
#550Peer

25 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

31% of reviews positive, 67% negative

31%
positive
  • Positive31%
  • Neutral2%
  • Negative67%

Sentiment Balance

Covering August 2026 — 110 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 54% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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