Ozone Billiards

Automotive & Mobilitywww.ozonebilliards.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

4.32 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#157of 265

Top 59% · Mid Pack

#1 (best)#265 (worst)

#155Peer

#156Peer

#157This company

#158Peer

#159Peer

Overall Customer Sentiment

Mid Pack

74% of reviews positive, 25% negative

74%

positive

Positive74%
Neutral1%
Negative25%

Sentiment Balance

Covering June 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 586 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

26.2%

Product Quality

19.9%

Response Speed

14.2%

Customer Support

9.7%

Loyalty

9.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 4.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 34.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

70.2%

4★

11.3%

3★

6.8%

2★

3.5%

1★

8.2%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 71.4% in the three months before that.

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