Customereye

Fly Away Airport Parking

Automotive & Mobility • United Statesflyawayparking.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
+16.6 vs. last month4.06 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#183of 265
Top 69% · Mid Pack
#1 (best)#265 (worst)
#181Peer
#182Peer
#183This company
#184Peer
#185Peer

Overall Customer Sentiment

Mid Pack

68% of reviews positive, 30% negative

68%
positive
  • Positive68%
  • Neutral2%
  • Negative30%

Sentiment Balance

Covering October 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 11% of reviews in this period, with 78% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 574 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
20.6%
Customer Support
20.2%
Response Speed
17.1%
Product Quality
12.9%
Delivery Shipping
6.7%

Most feedback concerns Loyalty.

The most common complaint theme is Response Speed, making up 17.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH57/100
57/100
signal score
  • Built from a negative-review share of 38.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
61.8%
4
11.7%
3
8.0%
2
7.3%
1
11.2%

Based on 600 analyzed reviews. Sentiment is slipping: 6.2% of reviews in the last three months were positive, compared with 60.0% in the three months before that.

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