Customereye

Birchbox

Cosmetics & Fragrance • United Statesbirchbox.com

Review data last updated .

Based on public reviews and response behavior.

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1,000 reviews over 3,895 days (about 7.8 per month). Busiest month: 28% of reviews. Languages: en 92%, es 5%, unknown 2%.

Overall Score

50/100
3.74 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#157of 197
Top 80% · Bottom Tier
#1 (best)#197 (worst)
#155Peer
#156Peer
#157This company
#158Peer
#159Peer

4 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

69% of reviews positive, 29% negative

69%
positive
  • Positive69%
  • Neutral2%
  • Negative29%

Sentiment Balance

Covering May 2026 — 99 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 18% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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