Hermetise

Cosmetics & Fragrancehermetise.com

Review data last updated August 12, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

3.73 ★ average rating · 974 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#156of 191

Top 82% · Bottom Tier

#1 (best)#191 (worst)

#154Peer

#155Peer

#156This company

#157Peer

#158Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 32% negative

66%

positive

Positive66%
Neutral1%
Negative32%

Sentiment Balance

Covering February 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 947 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing

17.6%

Customer Support

16.3%

Product Quality

16.1%

Loyalty

15.6%

Response Speed

8.8%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 17.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100

36/100

signal score

•Built from a negative-review share of 32.2% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

63.7%

4★

3.5%

3★

2.3%

2★

3.8%

1★

26.8%

Based on 974 analyzed reviews. Sentiment is improving: 66.7% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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