Customereye

Becketts Music Ltd

Media & Contentbeckettsmusic.co.uk

Review data last updated .

Based on public reviews and response behavior.

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126 reviews over 328 days (about 12 per month). Busiest month: 12% of reviews. Languages: en 96%, es 2%, fr 1%.

Overall Score

83/100
−38.5 vs. last month4.98 ★ average rating · 126 reviews
83/100 from 126 reviews over 12 months, moderate confidence.

Media & Content average: score 60.8, rating 4.08 stars, reply rate 32.6%, over 1,069 ranked companies · benchmark 6 Oct 2026

Score

82.7

Industry average 60.8

21.9 above average

Rating

4.98

Industry average 4.08

0.90 above average

Reply rate

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Industry average 32.6%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#93of 1069 ranked in Media & Content
Top 9% · Top Tier
#1 (best)#1069 (worst)
#91Peer
#92Peer
#93This company
#94Peer
#95Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral2%
  • Negative14%

Sentiment Balance

Covering September 2026 — 13 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 39% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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