Bats Plus

Sports & Fitness • United Statesbatsplus.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

64/100

−14.8 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#39of 174

Top 22% · Top Tier

#1 (best)#174 (worst)

#37Peer

#38Peer

#39This company

#40Peer

#41Peer

Overall Customer Sentiment

Category Leader

74% of reviews positive, 25% negative

74%

positive

Positive74%
Neutral2%
Negative25%

Sentiment Balance

Covering October 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

26.7%

Response Speed

21.6%

Product Quality

15.8%

Customer Support

8.6%

Pricing

7.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100

38/100

signal score

•Built from a negative-review share of 38.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

93.0%

4★

3.0%

3★

0.5%

2★

1.0%

1★

2.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.3% of reviews in the last three months were positive, compared with 97.4% in the three months before that.

Unlock full insights