Based on public reviews and response behavior.
28 days of reviews, with a steady monthly review flow. Busiest month: 58% of reviews — one month dominates this sample. Languages: en 100%.
Sports & Fitness average: score 64.1, rating 4.35 stars, reply rate 32.8%, over 1,085 ranked companies · benchmark 5 Nov 2026
Score
56.6
Industry average 64.1
7.5 below average
Rating
4.46
Industry average 4.35
0.11 above average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,085 ranked companies in Sports & Fitness (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 8% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 160 mentions with a sentiment score of 82.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
