Customereye

Skimo Co

Sports & Fitness • Salt Lake Cityskimo.co

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

69/100
4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#20of 174
Top 11% · Top Tier
#1 (best)#174 (worst)
#18Peer
#19Peer
#20This company
#21Peer
#22Peer

Overall Customer Sentiment

Category Leader

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral0%
  • Negative14%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 563 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
22.1%
Product Quality
17.6%
Delivery Shipping
17.2%
Response Speed
14.3%
Loyalty
10.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM23/100
23/100
signal score
  • Built from a negative-review share of 23.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
96.2%
4
3.2%
3
0.5%
2
0.0%
1
0.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis