Based on public reviews and response behavior.
192 days of reviews, with a steady monthly review flow. Busiest month: 20% of reviews. Languages: en 94%, de 3%, pt 1%.
Sports & Fitness average: score 64.1, rating 4.35 stars, reply rate 32.8%, over 1,085 ranked companies · benchmark 5 Nov 2026
Score
56.3
Industry average 64.1
7.8 below average
Rating
4.71
Industry average 4.35
0.36 above average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 24% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 41% negative and 6% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,085 ranked companies in Sports & Fitness (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.110). Review the worst months in the trend data to identify specific operational or product issues.
"Delivery Shipping" is the strongest recurring theme in the reviews: 98 mentions with a sentiment score of 71.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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