Bark

General Retail & Marketplaces • United Kingdombark.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

37/100

−13.6 vs. last month2.97 ★ average rating · 1,100 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#329of 359

Top 92% · Bottom Tier

#1 (best)#359 (worst)

#327Peer

#328Peer

#329This company

#330Peer

#331Peer

Overall Customer Sentiment

Below Average

50% of reviews positive, 47% negative

50%

positive

Positive50%
Neutral3%
Negative47%

Sentiment Balance

Covering August 2026 — 11 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 27% of reviews in this period, with 73% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,100 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Communication

19.4%

Customer Support

16.6%

Loyalty

12.5%

Pricing

10.6%

Product Quality

10.2%

Most feedback concerns Communication.

The most common complaint theme is Communication, making up 19.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH67/100

67/100

signal score

•Built from a negative-review share of 47.4% across this company's analyzed reviews.
•18 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.0avg rating

5★

37.1%

4★

9.5%

3★

5.5%

2★

9.0%

1★

38.9%

Based on 1,100 analyzed reviews. Sentiment is holding steady: 19.2% of reviews in the last three months were positive, compared with 15.8% in the three months before that.

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