Customereye

StudioSuits

General Retail & Marketplaces • United Stateswww.studiosuits.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
+0.7 vs. last month3.94 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#272of 359
Top 76% · Bottom Tier
#1 (best)#359 (worst)
#270Peer
#271Peer
#272This company
#273Peer
#274Peer

Overall Customer Sentiment

Below Average

69% of reviews positive, 30% negative

69%
positive
  • Positive69%
  • Neutral1%
  • Negative30%

Sentiment Balance

Covering October 2024 — 33 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.9%
Delivery Shipping
19.9%
Loyalty
10.4%
Pricing
10.3%
Customer Support
8.9%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 10.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100
38/100
signal score
  • Built from a negative-review share of 32.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5
58.0%
4
12.7%
3
10.0%
2
4.0%
1
15.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 77.9% of reviews in the last three months were positive, compared with 78.9% in the three months before that.

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