Based on public reviews and response behavior.
1,482 reviews over 2,469 days (about 18 per month). Busiest month: 23% of reviews. Languages: en 66%, unknown 20%, de 3%.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
54.8
Industry average 64.6
9.8 below average
Rating
4.08
Industry average 4.29
0.21 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 41% negative
Covering July 2026 — 41 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 51% of reviews in this period, with 46% negative and 2% neutral.
Share of theme mentions
Themes from the 1,482 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 54.8 sits in the bottom quarter of about 2,400 ranked General Retail & Marketplaces companies (25th percentile: 55, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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